Two fine gentlemen
You have two fine gentlemen doing installations for you
–Donna, UPMC – June 25, 2019
Tri-State Office Furniture Express is great to work with
Billy and the team at Tri-State Office Furniture Express are great to work with. They deliver on time and have an amazing attitude. I’ll continue doing business with them for years to come.
-Josh Brady, WVU/ Statler College of Engineering & Mineral Resources – June 19, 2019
Quality products with exceptional services
Partnerships are critical to the success of any business. Billy Smerka and Tri State Office Furniture Express offer quality products with exceptional services, making them a trusted partner of Forge Business Solutions.
–Frank Vitale, Forge Business Solutions – May 31, 2019
The desks look great!
I just wanted to thank you and your supervisor for the quick delivery! The desks look great! I really appreciate all that you’ve done to make this happen.
–Nakia Walls, UPMC Primary Care – March 26, 2019
I will highly recommend Tri-State to my peers!
I want you to know that your installers were fantastic! They were very polite and hard- working gentlemen. In this day in age, people only let you know when they are dissatisfied with service. I want you to know that it was a pleasure doing business with you and I will highly recommend Tri-State to my peers!
–Barbara Ballint, Belmont County WV – March 20, 2019
Everything Went Great!
The guys that came were a pleasure to be around and couldn’t have been any nicer. We have had a great experience with you and the company. You’ll be our future stop as we grow. Thanks again for everything!.
–TJ Tosadori, Total Tank Works LLC – December 3, 2018
We Are SO Happy With the Cubicles
Your men did a fabulous job! They are hardworking, professional men with the admirable quality – patience. You planned out our space beautifully, Bill. Thanks for enhancing ABC Fire!
–Deborah Fannie, ABC Fire Extinguisher Inc. – November 15, 2018
Yes! the furniture installers were awesome.
All in all we are thrilled with you, your staff and your service! Bob and Becky have been awesome to work with. We feel so lucky to have found you.
–Liz Davis, Northwest Title – November 2, 2018
All of our purchases look fantastic
Just a note to let you know, how pleased we are with the furniture that we ordered through Tri-State. Ben did an excellent job in advising us on the purchases and all of our purchases look fantastic, thank you! As a matter of fact we are so pleased that we are ordering a few other items after the fact.
I also want to tell you what a fantastic job your delivery personnel did in arrival time, assembly, and overall service. They were courteous and with the amount of furniture to be assembled…were in and out in no time. I feel it is important to let management know when someone does a great job and they did just that.
Thank you again Ben, you can be sure that we will use your service in the future.
–Barbara Kohl, West Penn Multi-List, Inc. – November 1, 2018
Friendly & Helpful
The staff at Tri-State are very friendly and helpful, without being overly attentive or sales aggressive. They were great at communicating updates about our order. We expect to purchase more new and used office furniture from them in the future.
— Carey D Webb, Lasting Solutions – September 13, 2018
We have worked with your company for many years now and we have referred any other businesses to your company. Your team is first class all the way and the service we have gotten over the years and this past week is second to none. Bobby and crew were great and we really enjoyed working with your team and we are very pleased with the quality of the items and the expertise of the installation. Ed & Damon, again thank you for the style and class you bring to these projects. I appreciate both of you stopping by!
— Marc Monteleone, Bowles Rice – August 18, 2018
Lots of Very Positive Comments!
The table and chairs work perfectly in that room – lots of very positive comments! The delivery / installation team did a great job as well! I appreciate your help getting it in for our board meeting
— Bill Kollitz, Innovatus Imaging – August 15, 2018
We love the desk 🙂
Thank you! We love the desk 🙂 Thank you so much!
— Kacie Boyd, Property Maintenance Services, Inc. – May 21, 2018
Damon – Everything turned out great!! Your guys were very professional as well. Thanks for the great experience, and hopefully more to come!
— John M. Holben, Charter Spectrum – April 2, 2018
Fits perfectly in the room
Thank you for all your help today! My file cabinet fits perfectly in the room! I’m sure I’ll buy from you again!
— Linda, Suddenlink Communications – March 22, 2018
When we decided to remodel our entire office area, I contacted Bill at Tri-State since we had used them for cubicles in the past. They not only provided more used cubicles, but also brand new office and conference room furniture for us. Everything was delivered and set-up professionally, on time and in great condition. We are very pleased with the results, as are our employees! Thanks, guys!
— Deb Jennison, Jennison Corporation – February 19,2018
We are very happy with the workstations
The workspaces were exactly what we needed and look brand new. Both Bill and the design team helped us pick out the perfect arrangement and fabrics for the panels. Tri-state’s installers put everything together for us without any issues or inconvenience to our office staff. We are very happy with this purchase and will buy more as we expand.
— Paul Digirolamo, Rig Consulting – February 8,2018
Our experience with Tri-State was first-rate from start to finish. They offered higher quality new and used furniture at better prices than other places we checked. Plus, their service was excellent, from the office staff to our salesman, Bill, who visited our office and came up with a layout for our new furniture that would maximize our space and optimize our workflow. We went to the showroom and Bill walked us through several options. He gave good recommendations and showed and explained the price differences and advantages of different styles, which really helped us make informed decisions. The furniture was delivered as scheduled, even on one of the worst weather days in winter. The guys who delivered and set up the furniture, Tim and Steve, were very friendly and professional. They took great care not to damage anything or disrupt business more than necessary. They were very quick and efficient. Also, when we spotted some scuffs and scratches on the corners of one of the pieces, Steve buffed them out for us. They moved some existing pieces of furniture to different places in the office for us, and also were kind enough to hang a white board that none of us had the tools to do! Ours is a small company and we hope to keep growing. As we do, we’ll keep going back to Tri-State for our office furniture!
— Danielle Scherer, Secur LLC – February 8,2018
Committed to Tri-State
Tri State Office furniture has been providing The Wilson Group with quality furniture since we opened the doors in August of 2012. We first went with used/refurbished office furniture to start the business and was very pleased with the process of getting the order placed, delivered and set up. We recently purchased a new building and worked with Bill on getting all of our furniture needs meet. We are a technology/service company and wanted to portray a very cutting edge profile and Bill was able to make that happen. We mixed new and reconditioned furniture to complete our new building look. Everyone who walks through always has a comment about the great way the furniture finishes off our space. I could not have done it without the help of Bill and his design team. I am committed to working with Tri-State for all future needs.
— Sally M. Andreaco, The Wilson Group, LLC – January 22, 2018
Thank you for the update. Everything looks great. The team you sent to install the cubes was professional and courteous.
— Margaret Cruse, Wheeling Hospital – January 17,2018
Beautiful, Durable and Functional
I want to thank Bob & Becky Och of Tri-State Office Furniture for their help and time in the design and installation of my new home office and CJ’s business office and conference room. The furniture is beautiful, durable and functional. The task light and tack board, and CPU holder are great ideas!!!
Thank you Bob, Becky and Heidi
— Leigh Ann, LaRoche Tree Service, Inc. – November 8, 2017
Ed, The crew you had here yesterday was super! They were quiet and efficient.
— Lydia Cessna, Cushman & Wakefield – November 1, 2017
Hi, My office furniture looks great! I love it! The installers were great, super nice guys and hard workers.
— Leigh Ann, LaRoche Tree Service, Inc. – October 20, 2017
Hi Bob, Just wanted to let you know the furniture was delivered on time and it looks great. Also, the two men that delivered were professional and very nice.
— Phyllis Delloma – October 5, 2017
Terrific to work with
Thank you so much Bob. You have been a terrific partner! I’m already excited for the delivery.
— Diana L. Harto, West Liberty University – September 26, 2017
Great working with you
Thanks Bill. I agree this did turn out great! Thanks for being flexible on this. And, it is always great working with you as I know I can count on you and your group doing a quality job for us.
— Joe Wilks, Genesis HCC – August 17, 2017
Good Morning Bill, Thank you for the delivery of the file cabinet this morning– it’s exactly what we needed and I appreciate that your drivers were on time – very good guys!
— Kimberly Loszewski, The Savvy Group – July 24, 2017
You are the best!
Hi Becky and Bob, Thanks for such fast response on the keys and the chair. You are the best!! I’m so glad I came into your place that one day, several years ago. Take care and have a great summer.
— Marci McAdoo, McAdoo’s, Inc. – July 18, 2017
Damon, Thanks for getting the office furniture yesterday. Your guys did a great job.
— Steve L. Childress, P.E., Heyl Patterson Thermal Processing, LLC – April 25, 2017
Joy To Work With
Hi Joe: The furniture is looking wonderful in our new space and our Vice President saw it today and thought it was fabulous!! Your guys were very nice when I went over – I only had a couple of moving requests and they were right on it. You and your company have been a joy to work with!!
— Cecilia A. Hughes, Duquesne University – April 20, 2017
Thanks for all the Extra Effort
Ed & Holly, Your guys did a great job for us today…thanks for all the extra effort regarding last minute service for PVSEC!
— Kenneth D. Spokane, Pittsburgh Veterinary Specialty and Emergency Center – February 13, 2017
Desk Looks Great
Bob, The desk looks great and Ashley loves it. Thank you very much. Look forward to doing more business with you in the future!
— Troy Tollett, Wheeling Hospital, Inc. – January 27, 2017
Tina, Thanks! I want to let you know that your installer, Tim, is amazing! Thank you!
— Leslie Taylor, Allegheny Health Network – January 12, 2017
Your guys have done an excellent job for us. They are very accommodating have actually made this move a little less stressful. Josh does an excellent job, and the rest of the guys are also wonderful. Thanks for everything.
— Terri Bryant, Whayne Supply Co. – January 6, 2017
Thanks for getting the installers over this morning. First class guys. Thank you again for meeting our office furniture needs.
— Jim Joseph, Sweetwater Law, LLC — October 24, 2016
Friendly & Courteous
Jeff, We are very pleased with the conference room table and chairs. It looks good and is a good fit for the room. Your delivery guys did a great job and were friendly and courteous.
We look forward to doing business with you in the future. Thank you,
— Tim Bailey, Belt Transfer — October 14, 2016
Hi Bob, The desk, chairs and keyboard tray are great. Your installation crew were awesome!
— Cindi L. Henry, City of St. Clairsville – October 13, 2016
Flawless Delivery & Great Staff
Jeff, We wanted to follow up with you and thank you and your team for a flawless delivery this morning. The furniture arrived promptly at the time we set and your staff did a great job, were careful, and went about their business as professionals setting up the furniture.
You have a great staff and they spoke highly of working with you and Tri-State Office Furniture. We wanted to thank you and them for a smooth transaction. We now know where we will look for all of our office furniture needs. Thank you!
— Brian Anderson, LeeMax Safety Solutions LLC – October 12, 2016
We are very pleased with the furniture and your service was wonderful! Thank you so much.
— Dyan M. Rowe Davis, SafeMark Regulatory Consulting, LLC – August 24, 2016
Very Good Experience
I purchased through Tri-State Office Furniture in McKees Rocks, PA, and the experience was very good. Their salesman, Bill, was particularly helpful, and I would happily buy through them again.
— Kelly C. – August 10, 2016
Thank you…your men did a nice job and the desks look great!
— Jim Gloekler, Hatzel & Buehler Inc. – August 9, 2016
Well Done All Around
Bill, Thanks again for the great product and service! All went well and the desks, table, and chairs have all been in use. The delivery crew was great…well done all around!
Thanks for your help!
— Henry Klinar, McKean Plumbing Heating and Supply Co. Inc. – August 4, 2016
Great Product and Affordable Prices
Dear Bill, Just a note to let you know how much we appreciated the service you provided to us on Friday when we were purchasing the lateral file and four chairs. Great product and affordable prices! Thank you very much!
— Joyce N. Corkery, Church of the Atonement – July 24, 2016
Hi Ed, I am just sitting here thinking about the week’s events, and your guys…and I really feel the need to provide some feedback.
I can’t say enough about Ben…he hustled (really hard) and got the job done in record time. He directed his crew very well, and it was very apparent that they respected him. They worked hard, and one of them even said that ‘everything he learned, he learned from Ben’, and that he was the best. That’s huge, in my mind, for one of his crew to say that about him.
Ben was extremely professional, and kept me informed throughout the day – every day. He alerted me when they were going to lunch, when they were going to unload a truck, etc. He even called me one morning because he was stuck in traffic and was going to be a few minutes late.
So, I think he and his crew deserves kudos from me/SMC. Thank you very much for sending us the best crew (I believe) for the project.
Have a wonderful 4th of July holiday. And if Ben and his crew are still there…send them home early. They deserve it!
— Sam McWilliams, SMC Consulting, LLC – July 1, 2016
Great to Work with!
Bob & Becky, Thank you so much! You guys have been great to work with! I will always recommend you to anyone I know!
— Stephanie Wiley, Ohio Valley Colon & Rectal Surgeons – June 22, 2016
Incredibly Cooperative and Professional
Hi Ed, Bill from Tri-State Office Furniture did our Chaffin Luhana job in Greentree. I wanted to let you know that the general contractor called me a few minutes ago and said that your installers have been incredibly cooperative and they have done a great job working around his painters, flooring installers and glass wall installers. He couldn’t be happier with how things have gone today. We greatly appreciate the professional service of Tri-State Office Furniture’s team for keeping what could have been a nightmare of a day to everything running smoothly.
— Melissa Barnes Geary, Desmone & Associates Architects – June 15, 2016
Ed, I just wanted to thank you for the good job your guys did removing the chairs and the cubes. It was much appreciated.
— Nancy A. Simon, Soffer Organization – June 13, 2016
Outstanding and Extremely Helpful
Dear Bill, Thank you ever so much for your excellent service. The delivery gentlemen were outstanding and extremely helpful. Thanks again to you and Tri-State Office Furniture, Inc. for your kindness and professionalism throughout the sales and delivery process.
With Kind Regards,
— Barry Piacenza, Climate Change Economics, LLC — May 27, 2016
Fast, clean and very professional
Jamie, Thank you for the services you and your team provided over the past weekend. Fast, clean and very professional! It was a very smooth transition of relocating and building new cubes to help maximize the available space in our building. Once again great job, and we look forward to doing more business with you in the future!
— Timothy Hutchinson, rue21 — May 10, 2016
Speedy set up!
Bill, I wanted to let you know the furniture looks great in the space. Your guys were very speedy with set up too. Thanks for the help!
— Debbi DiTullio, RECO Equipment, Inc. — May 2, 2016
Great job by helpful staff!
Bill, I wanted to let you know how happy my staff and I are with our new furniture and partitions we purchased from Tri-State Office Furniture.
Your design team did a great job of laying out the space. Your installers showed up early and got all the furniture assembled and the partitions installed within a couple of hours. They were very helpful and worked very efficiently. The new space looks fantastic.
Thanks for all your help. I am sure I will be calling you again soon for some additional office furniture.
— Al DeLucia, DeLucia & DeZomba Insurance Agency, Inc. — April 13, 2016
Awesome delivery crew
Bob, All the furniture looks perfect in the space! Thanks and the guys that delivered them were awesome. Thanks again!
— Katie Skinner, Harrison County, Ohio — March 14, 2016
Very helpful & great staff!
Dear Bob & Becky, Thank you for all of your help in getting the chairs for the offices. They look great and I love my working chair! You do a great job and your staff is great, too!
— Pauline Baring, Retired Seniors Volunteer Program — March 7, 2016
Back in 2012, you may recall my company bought a bunch of office furniture from Tri-State Office Furniture for furnishing our new building. We were very pleased with our experience with your company so we’ve always kept you in mind for when the situation might arise for a new furniture need.
I’m looking at a possible option for reorganizing an area and was wondering if you might have anything that might help me out. I look forward to hearing back from you and hope that all is well with you guys! Thank you so much for looking into this for me.
— Michelle Farmerie, GLA Water Consultants, Inc. — February 15, 2016
Efficient & excellent work
Hi Tina, I just wanted to say that the guys came to unpack and install Dr. Giannoukakis’ desk this morning and they did a great job. They came in and very efficiently got his desk put together. I just wanted to commend them on their excellent work.
Thanks for all your help with this and have a good weekend.
— Patrick M. Hnidka, Institute of Cellular Therapeutics-Allegheny Health Network — February 12, 2016
Absolutely love it!
Hi, I bought my new office furniture from you guys and I absolutely love it! Thank you!
— Vickie Westfall, Westfall Auto Sales — January 4, 2016
Awesome customer support!
Dear Damon, I just want to take this opportunity to let you know what a gem you have in Tina Mendicino. Her experience, advice, and patience as we chose products for our naviHealth office was invaluable. We really couldn’t have put things together so nicely without Tina’s help. I really appreciated the customer support she provided and the fact that she was with us in every step. By the time we moved in, I felt like Tina was an old friend. I will certainly recommend Tri-State Office Furniture’s products and Tina’s services to anyone in need of professional office furnishings. Sincerely,
— Cathy Fackovec, naviHealth — August 31, 2015
I was very satisfied with the quality of the furniture and price. The breakdown and set-up time was very efficient with little disruption. The staff was professional and friendly. Tri-State Office Furniture exceeded my expectations. Thank you!
— Deb Barger, emsCharts — July 10, 2015
Furniture looks fabulous!
Jeff, Just wanted to let you know that the furniture looks fabulous and Ms. Chapman was very pleased. The installers were very professional and courteous. They wanted to make sure everything was just where we wanted it. Have a great weekend and I am sure I will be talking to you soon about the other office! Thanks so much!
— Pat Keeling, Charleston Area Medical Center — June 19, 2015
We are very happy with your service
Thank you Jamie, The guys were wonderful and everything looks great! We are very happy with your service and will be in touch for additional items down the line.
— Becky Dudt, Fox Chapel Golf Club — June 12, 2015
Thank you for your professionalism
Hello, I just want to say that we are thrilled with the work that was recently completed at our office this week. Everyone is very pleased with the results and the timing of the work from start to finish. Thank you for your professionalism!
— Judy Mizzi, rue21 Inc. — May 15, 2015
Bill and Chris, The furniture looks great! Thank you!
— Mike Valent, Climatech — April 17, 2015
These partitions look great!
Bill, Remember these partitions? I concur, they do look great!
— Joseph W. Snyder, Process and Data Automation — April 16, 2015
Thanks for everything
Hi Damon, Just want to let you know the guys just left from the delivery. They were wonderful and very professional. They did a great job! I wanted to let you know. Thanks for everything!
— Phyllis Horhut, West Penn Allegheny Health System — April 7, 2015
Very courteous and professional
Thank you. Everything is setup and functioning. The gentlemen who reconfigured the front office were professional and very courteous.
— Karrie Valauri, AARP Foundation SCSEP — February 17, 2015
You have great delivery men!
Bill, The shipment for today has been unloaded and put into place! You have great delivery men. They handled everything with “kid gloves” and are very nice people. Thanks!
— Clifford J. Bright, Specialized Professional Services, Inc. — February 11, 2015
Your staff made our experience pleasant and productive
Hi Ed, Great meeting you yesterday. I felt compelled to congratulate you on hiring such competent employees. The level of service we received was top notch and second to none.
Sarah was the most congenial and informative front office person I have come across. After first talking with her and obtaining the information I needed, I knew I would not go anywhere else. I would have been perfectly happy to just deal with her on the entire transaction.
Jamie was the ultimate in professionalism and left us with the confidence of his expertise and guidance that we were in good hands, and confirmed that we made the right decision.
Your staff made our experience pleasant and productive. We will recommend your company anytime.
–Bob Weiss, Red Valve Company and Tideflex Technologies — January 30, 2015
Hi Damon, Everything went Great…You have a great crew working for you. They were very helpful and nice. Thank you,
–Paula Leone, Allegheny Health Network-Positive Health Clinic — January 13, 2015
Sincerest thank you
WOW!!! An e-mail is barely enough to communicate my sincerest thank you to each of you for helping our community shine last night! You each deserve a big Greek hug! Since last night, I continue to receive accolades thru text messages, e-mails and phone calls from the many attendees … elegant, sophisticated, incredible food, beautiful decor, culinary masterpiece, engaging and thoughtful panel … is just a brief summary of accolades. … A SHOUT OUT TO YOU ALL – our stellar list of partners -we could not have done it without you … Tri-State: Holly and her crew.
And, in case you missed the Panel:
Cheers and Happy Holidays!!
–Georgia Petropoulos, Oakland Business Improvement District — December 16, 2014
Professional and friendly
The gentleman who set up the desk represented Tri-State very professionally; they were very friendly, as was everyone I worked with on this purchase. I will pass on very positive comments to my colleagues and clients who might be looking for office furniture.
–Deborah Holland, DLJ & Associates, LLC — December 1, 2014
Amazing eye for detail
Bob, Thanks so much for your amazing eye for detail and for providing a quality product. We love being able to support a local business like yours. Thanks again!
–Michael Siebieda Jr., Arrowsmith Fabrication — November 13, 2014
Wonderful job and so nice to deal with
Good Morning Damon, I want to thank you for your assistance with this project and making things right. All of your help is greatly appreciated. Everything looks great and what a difference those countertops make.
I also want to let you know that your employees did a wonderful job and are so nice to deal with. I actually brought donuts in for them today only to find out their work was done. Please let them know that I appreciate all of their hard work.
Thanks once again!
–Renée R. Dzugan, NF&M International, Inc. – November 7, 2014
Going above and beyond
Bob, Becky, Heidi and the guys:
I wanted to say thanks again for going above and beyond to help us get our office up and going quickly and inexpensively. You guys really jumped through hoops to help accommodate our rushed needs! Thanks again and have a happy Thanksgiving!
–Joshua A. Hanson, Double Eagle Energy Services, LLC – November 5, 2014
Always a pleasure to work with you and your staff
Ed, I just had another office refurnished this week and once again your delivery and set-up guys exceeded my expectations. They are always professional, prompt, knowledgeable and ready to help. The quality and pricing on the furnishings is great too. You can’t even tell when a piece is previously owned.
From our company-wide refurnishing to our small additions to new chair orders in multiple locations, it is always such a pleasure to work with you and your staff. These furniture projects are in addition to my regular work and you and your staff make it so easy for me!
I really appreciate the work you’ve done for us over the last 12 years and look forward to many more.
–Gee Gee Ross, Xpress Bet – October 24, 2014
The crew did an outstanding job!
Ed and Holly,
Bobby, Donnie and the rest of the crew did an outstanding job again for us. This move was very difficult as construction was not completed and so we had to work around a lot of issues. Your team was perfect and completed all jobs on time and as scheduled.
We were very impressed with the professionalism of your crew and their upbeat attitudes. They worked around all the obstacles with a positive attitude and good spirits. It was a true pleasure to work with your team and the space looks great!
I am looking forward to doing more business in the future and I hope I can help your Charleston WV office take off.
Thanks again buddy.
–Marc A. Monteleone, Bowles & Rice – October 20, 2014
Hi Jamie, I was off when our furniture was delivered on Thursday, but I’m really pleased with it. The gentlemen who made the delivery and set everything up were very accommodating. Thank you!
–Nadine K. Yanarella, Laurel Highlands Visitors Bureau – October 14, 2014
Bill, The furniture looks great and your guys did a fantastic job!
— Jim Ford, RR Donnelley Pittsburgh – August 29, 2014
You have been excellent to work with
Damon, You did a great job fixing the edging strip and the desk looks very nice. I finished moving in it this morning and feel very much at home. You have been excellent to work with and I anticipate we will call you again. Best wishes in developing your new site.
— Rebecca Governor, Lexycon, LLC – August 28, 2014
The results are super!
Hi Holly, I want to let you know that it was a pleasure to have Tim here. The results are super and he was able to work with some modifications we needed to make with no problems. He interfaced with everyone very well and it’s a credit to Tri-State to have him on the team, in my opinion. Take care and thanks again for all that has been done!
— Larry Bridge, Treasurer, United Methodist Conference Center – July 24, 2014
Professional, courteous and very good at what they do.
Ed, I want to let you know that Bobby and Tim came to Morgantown last Friday to work on our office and they were great. Professional, courteous and very good at what they do. Your team impresses us more each time we work together and looking forward to our next venture in the new PA office later this year. Thanks for taking such good care of us.
— Marc A. Monteleone, Bowles Rice LLP – July 23, 2014
Our whole experience with Tri-State was positive from beginning to end.
The conference table and chairs we ordered from Tri-State Office Furniture arrived last Friday, and I had to let you know how beautiful they are. Frankly, we figured that the table couldn’t possibly be as nice as it appeared in the pictures you sent us and we were fully prepared for a little letdown. Didn’t happen. If anything, the “real thing” looked even better than the pictures!
Our whole experience with Tri-State was positive from beginning to end. Questions were answered promptly, delivery was right on schedule, and the men who delivered and set up the table and chairs were friendly and professional.
Moving into new office space can be stressful. Things go wrong; things go too slowly; nerves fray quickly. Thank you, Tri-State, for eliminating the stress from your part of this process!
— Pam Mansell, Mansell & Andrews Law Firm – July 14, 2014
Very friendly and polite
Jamie, I want to let you know what a great job your crew did delivering and assembling our desks. These guys really moved and worked non-stop. They were also very friendly and polite. Thanks!
— Joe Seroka, Equipment & Controls, Inc. – June 20, 2014
Excellent Customer Service
Hi Dianna, I want to touch base and say how nice it was working with you when ordering my office furniture. You were very helpful and it eased my mind knowing that even though I was in Fairmont, WV, you were able to send me pictures and information on the furniture you had available in the warehouse.
I will say that I really like the furniture and each piece was exactly as promised. The two gentleman that delivered and assembled the furniture were very professional and my team enjoyed talking to them while they were here.
Thanks again for Excellent Customer Service and I will definitely order from Tri-State Furniture again in the future!!
— Suzanne Utt, Design Realty, LLC – June 18, 2014
Above and Beyond
Jamie – everything went off without a hitch! The gentlemen you sent out here were great. They went above and beyond so kudos to them! Thanks again. Once I get caught up after being out for a few days, I’ll follow up on the open items I have with you.
— Nicholas J. Bongiovanni, KTA-Tator Inc. – June 2, 2014
Extreme satisfaction with the furniture installation
Ed and Holly, I want to take a minute to express my extreme satisfaction over the way the install went on Saturday. The gentleman were on time, friendly, knowledgeable, prepared, flexible and very much interested in making sure I was happy with the finished product. I could not have asked for two better guys on this project.
So often we only hear about the bad, I really wanted to make sure you heard the good stuff too!!
Thank you so much!
— Carrie Yetsick, Pittsburgh Veterinary Specialty & Emergency Center – May 5, 2014
As usual! Thanks for the quick installation and the “add on” stuff – guys were very accommodating. Thank you,
— Michelle Beckwith, Omnyx, a GE Healthcare & UPMC Joint Venture – March 20, 2014
Joe, The install went very well. The guys did a great job and were very professional.
— David N. Stahl, TransEdge Truck Center – March 19, 2014
Eddie, All of your guys were great – they got all of our stuff here and installed in record time. I’ve seen our guys try to assemble this stuff and it takes us days – not hours. Dianna has also been very helpful! Thanks again,
— John Altvater, CentiMark Corp. – March 12, 2014
Fantastic place and their staff is great!
This place is fantastic and their staff is great, especially Bill. They are extremely helpful from the moment you walk in the door, and through the delivery and installation.
I was able to furnish our entire office space for a fraction of the cost of new, and with a higher quality product. Our office looks great and with every compliment I proudly tell them everything was purchased pre-owned from Tri-State Office Furniture. You just can’t beat these guys for quality and value.
— Tracey Sangston Eberhart, Cornerstone Care – February 18, 2014
Satisfied with the customer service, helpfulness and friendliness
I purchased a task chair from Tri-State Office Furniture…a SteelCase Leap version 1 chair. I was very satisfied with the customer service, helpfulness and friendliness of the sales guy there.
— Tim Morris, Tim Morris Design – February 14, 2014
Jamie…Desk looks great! I want to let you know that those 2 guys that delivered it were the best! José was so nice and took his job serious. They cleaned the whole desk afterwards which was a nice touch. His helper was just as great. I don’t know how you found such great employees, wish I could find some like them.
Thank you for putting everything together for me. I will be sure to pass your name on to anyone I know needing office furniture.
— Kevin Pike, CEO, K & B Doormasters – February 7, 2014
Ed, I want to put in a good word for all the guys that came out here. They’ve busted their a#@*% these past few times and definitely deserve some acknowledgement! Thanks for all the great service.
— Devon Kloos, Shell Appalachia – February 1, 2014
We Appreciate Your Service
Dianna, I want to drop you a line to say thank you very much for finding the 2 matching bookcases for our office. You would not believe it, but they are an absolutely perfect match to all of our office furniture! We are so happy with them and appreciate your service.
You will hear from us again, if we have any future needs, you can be sure of that.
— Grace Klein, Integrated Corporate Health – January 29, 2014
Thank you for making our vision a reality…..
It was a pleasure to work with the entire team at Tri-State! Our newly renovated suite was quickly filled with beautiful, functional and best of all, adequately priced furniture. We appreciate the helpful design suggestions and the prompt delivery and installation of our private offices and work stations. We’d gladly work with Ed and his team again in the future.
— Jami Tinney, Sr. HR Business Partner, Physicians Immediate Care – January 27, 2014
Polite and Courteous
Ed, Your crew did a great job installing the new workstations and they were very polite and courteous to our staff!! Please pass along a thank you from me as I didn’t get a chance to talk to them once they had completed the installation! Thanks and have a great day,
— Nick Pellegrino, Weirton Medical Center – November 4, 2013
All I can say is WOW!
Your guys are ruining me for having encounters with anyone else. Never complaining, always the extra, always smiling. We deliver a surprise (move boxes for the extra table which I failed to realize was coming, for example,) and they deal with it. Wow, wow, wow, and thank you, thank you, thank you.
— Sandra M. Chapman, Casey & Chapman, PLLC – October 30, 2013
Excellent Quality Furniture
Bill, It was a pleasure doing business with you and Tri-State Office Furniture. Your sales professionalism got us exactly what we needed. The furniture is of excellent quality and looks fantastic in our new office.
Please thank ED for his generosity in donating the three office chairs. Everything really helps when you are trying to get a nonprofit off the ground. We look forward to coming back to purchase more in the future when the need arises. Thanks and best,
— Chuck Cooper III, Chuck Cooper Foundation – October 29, 2013
Once again, the guys did a fantastic job! Thanks,
— Adam Loucks, Carnegie Mellon University – October 11, 2013
Prompt, Diligent & Above All Courteous
Ed: On behalf of the Chief, we found your staff to be prompt, diligent, and above all courteous. Clearly they ride for the brand. Thank you,
— Deborah Mooney, Soffer Organization – October 9, 2013
I am pleased with the furniture!
— Emily V. Wichmann, Allegheny County – September 16, 2013
Friendly/Professional/Nice to work with
Dianna, These deliverymen are the best. Very friendly/professional/nice to work with! The lead guy and his buddy were great. Thanks again,
— Anonymous – August 16, 2013
Your Team did a Great Job!
Joe, Your team did a great job today! We had a couple glitches and they solved them without a problem or complaint! Everyone was friendly and courteous.
— Karen Gillner, Siemens Industry – August 13, 2013
Nice Job and Very Pleasant
Hi Bob, Your staff did a very nice job today AND were very pleasant. Of course, we had some “changes” on our end and they did not miss a beat and did not complain at all. We thank you very much for getting this done for us today. Many thanks–
— Sandra Chapman, Casey & Chapman, Wheeling WV – August 1, 2013
Hi Bill, Thank you so much for everything you did to help us. Our board members couldn’t believe how nice everything looked and that it was pre-owned. They were quite impressed and the residents’ love them! Thank you again.
— Tracy Eberhart, Cornerstone Care Family Medicine – July 3, 2013
Workstations look great!
Everything went very well and my folks are excited to move into their new work space. The workstations look great – most folks who have looked at them don’t believe they are used and not new!! Thanks!!!!
Also, I can’t say enough about how professional and friendly your guys were!! They put up with a lot of questions and requests and handled all of them perfectly!! Please give them my thanks as I was not available when they left for the day. Thanks again Ed and have a great day.
— Nick Pellegrino, Weirton Medical Center – May 29, 2013
Everything went seamlessly
Jamie and John were here this morning to install the new lobby desk. As you know, the work needed to be complete before 8:30am. They were finished with 6 minutes to spare. Jamie and John were great, everything went seamlessly and it is very much appreciated. Please pass along my thanks.
— Darlene, CMU HR Administrative Operations – April 16, 2013
Thorough, Kind and Professional
I want to tell you what a wonderful experience, from choosing the items to installation, the experience with Tri-State Office Furniture has been! As always, Becky and Bob were a joy! They are thorough, kind, and professional. I appreciate the attention to detail and the friendly manner in which I was treated. Our experience with the installers was superb as well. They were professional, friendly, and went above and beyond to help us iron out minor kinks we encountered.
In short, I want to extend an enthusiastic thank you for all that you do and for providing us with an excellent experience!
— Wendy Miller, WV Birth to Three RAU-1 – April 11, 2013
Hi Ed, Thank you and your staff again. The guys who put the desks/tables together did an exceptional job and were polite and courteous. I think the biggest complement may have been when the owner of the complex said “they showed up on time and were professional” when you or someone from the firm came out to take measurements. He says he’s worked with lots of furniture folks and said you were “the first people who actually came when you said you would.”
It’s been a pleasure doing business with you and should we have additional needs, I’ll be a repeat customer. Appreciate your time and help.
— Scott Willyerd, Dick Jones Communications – April 10, 2013
Your crew was great. Very professional and they worked hard. I really appreciate that and want you to know how thankful I am.
— Marc – March 4, 2013
Chairs look brand new
It’s absolutely beautiful!!! And the chairs look brand new. Thank you so much for all of your help on this. I’m sure we will enjoy it very much. It was a pleasure working with you.
— Anonymous – February 28, 2013
Our office looks great!
In late 2012, we decided to embark on a major office renovation that would involve demolition of all closed disjointed spaces to create an open concept office environment for a professional services firm. With a recommendation from our building management company, we contacted Tri-State to learn about their services and product lines.
We were in excellent hands as Ed introduced us to Tri-State, invited us to tour their local warehouse, reviewed available product, and introduced us to other members of Tri-State’s professional staff.
Holly did a wonderful job of laying out our space and helping us with color selections. Ed was able to source workstations that met our requirements and budget constraints and Bobby and his staff did a great job of installing the work stations, meeting our tight schedule requirements. We want to thank Ed and his entire staff for a job well done. Our office looks great!
— Vince Dimsa, Monaloh Basin Engineers – February 7, 2013
I could not have been any happier
Thank you Bill! And thanks for your patience with me, this move process went through many, many scenarios. I could not have been any happier with the job Tri-State has done for us and I look forward to working with you in the future.
— Cath Rush, Zenith Infotech Ltd – January 21, 2013
I was so pleased with my experience with Tri-State. From the terrific prices on file drawers and quick response time to the friendly and helpful delivery guys, my expectations were far exceeded. Thank you!!
— Annie Mersing, Lynch Weis LLC – January 8, 2013
Thank you. I am very impressed with your company and service. The delivery guys did a great job! We will very likely do business with you again and I plan to recommend your company to my local contacts.
— Marissa Covell, NA Water Treatment Group – November 12, 2012
Cubes Look Great
Hi Ed, The cubes look great and the workers are wonderful. Thank you!
— K. Kim Shadley, Operations Manager at Simpson & McCrady LLC – August 22, 2012
Professional and Easy
Ed: Again, the furniture looks great and your installers were very professional and easy to deal with.
— Sharon Staff, Building Operations Department at the Pittsburgh Post-Gazette – August 22, 2012
Exceeded our expectations
Over the last few years, Tri-State Office Furniture has partnered with us to coordinate and plan our furniture installations for over 12 of our clients. The people we have worked with have always been professional, quick to respond and have exceeded our expectations. They always insure loyalty and total satisfaction.
— Amanda Campbell, Studio 109 Designs LLC – August 13, 2012
Movers are awesome!
The movers at our office today – Brian and Bill – are awesome!!! They need a raise. Totally professional and went far above anything they “needed” to do and helped us out.
— Day Apollo Subaru Volkswagen – August 8, 2012
I want to thank Holly and the fabulous install crew for all the work they do for us at Magee Women’s Hospital! Holly is quick to respond to our ever changing needs and the wonderful installers ALWAYS have smiles on their faces.
— Christianne McCall, UPMC Magee Women’s Hospital – July 27, 2012
Thank you for all your help the space worked out perfectly!
— Christine Solitro, TJ&S Inc – May 17, 2012
Great service and great products
The fellows did a superb job … Thank you for such great service and great products. We are very pleased.
— Shelly Petro, MEMS Industry Group – March 23, 2012
Thank you so much
Thank you so much for the partition that you donated to the Carnegie Library of Homestead. The wall will allow me to have a little more privacy to accomplish more tasks!
— Emily Salsberry, Carnegie Library of Homestead – March 22, 2012
I want to pass along my thanks …
Tri-state Office Furniture’s staff did a great job setting up the office furniture. They were very helpful, courteous and professional. The desk and workstations turned out great.
— Marc Monteleone, Bowles Rice McDavid Graff & Love LLP – March 5, 2012
Looks great in my new office
The desk and credenza cleaned up nicely and looks great in my new office. Your delivery crew did an excellent job! Thanks for everything.
— Jim Dwyer, Dwyer Taxes – December 23, 2011
Everyone is happy …
Everyone is happy with their new space and we are working very well. Again – your team was great.
— Cyril Fox, The Loftus Engineers – December 8, 2011
Very polite and professional!
You have a great team of guys out in the field working for you. Very polite and professional. I was happy with the service.
— Sharon O’Brien, The Empyrean Group LLC – December 7, 2011
The furniture is great and the guys were awesome. We enjoyed having them in the office with us all day. Thanks again!!
— Cindy Bonilla, Justice Works YouthCare – November 2, 2011
Everything looked great!
We appreciated how well the guys took care of this job for us! They did a great job both with tear down and set up of the cube walls and with set up of the chairs! They wiped each chair clean as a whistle and everything looked great!
— Kathy Scurci, Pittsburgh Life Sciences Greenhouse – October 20, 2011
Above and Beyond
Things went well last week. I can’t tell you how wonderful Al and John have been to work with. They have gone above and beyond.
— Yonnie, Schrader Byrd & Companion – October 10, 2011
Everything went well today. Your guys did a great job as usual. Thanks!
— Amanda Campbell, Studio109 Design – July 13, 2011
Your guys are awesome!
Your guys are AMAZING! So polite, energetic and willing to help. I can’t get over how nice they were. You are lucky to have such great guys working for you. They dropped everything off. Also I sent 9 tables with them for you to sell – the ones you had made for our interns way back in the beginning. Thanks so much and treat those guys well, they deserve it. I am sure you do as they wouldn’t be so happy if they didn’t have a great boss. See you soon!
— A. DeFanti, Lab Coordinator, D.R.P. – May 12, 2011
Words cannot express my appreciation
Thank you for all your help with our new WV location. The team from Tri-State did an excellent job with the install. Additionally, all the help, assistance, and advice that was provided went so far beyond what I could expect, words cannot fully express my appreciation. In a day and age where people are often unwilling to help you went out of your way to help me again and again. Thank you so much.
— David, Wheeling WV – March, 28, 2011
Great customer service
The two guys who delivered the new file cabinets and removed our old files and furniture were wonderful. To move anything in this building is such a project – a very difficult job with the stairways. The two of them were wonderful that day – no complaining – very polite – great customer service. You are lucky to have them represent your company. Talk to you soon!
— Debbie Scheerbaum, Carnegie Mellon University – March 17, 2011
Professional and polite
I want to drop in a short note about the customer service with your company! Through the Holiday Season it seems that you only hear about the poor customer service, the rude employees or the lack there of. However, in your case I want to commend you all on the excellence every one of you seem to have within your company.
First off, you were absolutely amazing when we came into the warehouse to pick out furniture for our new office building in Washington, PA. Even with my boss’s deep, southern twang, you knew just want he wanted and went straight towards his ideas. The furniture fit great and everything was so amazing that we have told our corporate office to look at you all when purchasing furniture for the new office that is under construction in Southpointe.
Second off, I really felt it necessary to share how pleased I was with the 3 delivery guys this past week. It’s not always a comfortable situation for a 5ft girl to sit in an empty building for hours on end with three strangers. Let me just tell you I felt 100% at ease with how professional and polite each and every one of them were. They talked me through everything and made sure my opinions were known before setting anything up.
During the Holiday Season it is so important to let others know how they are appreciated and that is the jist of my email. I would like to wish everyone on behalf of Impact Energy Services a very MERRY Christmas and a very Happy New Year.
— Lacey Archibeque, Select Energy – December 23, 2010
We appreciate it
The furniture was delivered and set up, looks great. Your crew did a very professional job, we appreciate it very much.
— Bob Haller, Zambelli Fireworks Manufacturing Co. – August 24, 2010
Patient & Helpful
The desk we picked out and purchased looks just great. Also, I want to thank your delivery guys for being so patient and helpful in placing the desk in just the right spot! They were so-o-o nice.
— Linda Dietrich, Kepner Funeral Homes – June 3, 2010
Everyone is very happy … thanks a bunch
Everyone, myself included, is very happy with the workstations and the desk & conference table. Your guys did a very nice job of assembling and installing everything and were very pleasant to work with. Thanks a bunch and you can be sure I’ll be calling you next time I need anything like this. Please send me new business cards when you get them so I can put them in my file.
— Duffy Armstrong, (Structural Division) Webco Industries, Inc – April 7, 2010